Professional trusted mediator who resolves conflict with clarity and compassion across the North East of England

At LLH Mediation Services, I believe that every conflict holds the potential for resolution, growth and understanding. Founded with a passion for restoring harmony, I specialise in community, workplace, civil and commercial mediation providing a safe, neutral space where dialogue leads to progress.

In addition to mediation I offer conflict coaching to empower individuals with the tools and confidence to navigate conflict.

Turn conflict into a way forward

Calm talks, fair outcomes, and clear next steps you can trust

About Us

Why this way matters

When there's conflict, I look past the noise to find the real issues and needs so talks stop going around in circles and start moving forward.

I keep the process calm and fair. You stay in control of the outcome while I guide the conversation, make sure everyone is heard, and help you agree on steps that fix the problem. You’ll leave with clear actions and less stress.,

When conflict hits

You need mediation now

Unresolved conflicts cost time, trust and money. Mediation gets you out of that trap fast by focusing on what matters and what’s practical. I help people talk honestly, find the parts they agree on, and trade ideas until a fair plan appears.

That means fewer tense meetings, fewer days lost, and a better chance to keep working together or close things cleanly. If you want a simple, private way to sort things, mediation is the step that actually moves you forward.

Why choose LLH Mediation

You will receive professional expertise led by Lucie Holland who is a qualified and accredited mediator with a logical, calm and solution focused approach.

Offering accessible services with a flexible format and clear pricing to ensure mediation is available to everyone. Every case is client focused, handling each with care, impartiality and a commitment to positive outcomes.

Unresolved conflict takes a toll on time, trust, and peace of mind. Mediation offers a practical way forward by focusing on what matters most.

I help people speak openly, find shared ground, and exchange ideas until a fair, workable solution takes shape.

If you’re looking for a calm, private way to resolve tension, mediation is the step that brings clarity and progress.

You’ll get a clear process, time to speak and be heard, and practical options to try. Most people feel relieved after one or two sessions because I aim for solutions that make sense to everyone.

Our Services

LLH Mediation offer mediation within community, workplace, civil and commercial settings. In addition I also offer conflict coaching to support the mediation process.

Community Mediation

Community Mediation is a powerful tool that offers an opportunity for people to resolve disputes through managed communication.

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Workplace

Practical help for staff disputes, team conflict and management issues. I focus on listening, action and repair. Click the button below to learn more.

Civil and Commercial Mediation

Help resolving business and civil disputes quietly and practically. I aim for fair agreements that protect relationships and outcomes. Click the button below to learn more.

Conflict Coaching

One-to-one coaching to help leaders and staff handle difficult conversations and decisions. Learn skills you’ll use every day. Conflict coaching goes hand in hand with mediation. Click the button below to learn more.

Conflict Coaching

One-to-one coaching to help leaders and staff handle difficult conversations and decisions. Learn skills you’ll use every day. Conflict coaching goes hand in hand with mediation. Click the button below to learn more.

Facilitation & Meetings

Neutral facilitation for meetings, project teams and tricky talks. We keep discussions focused and productive. Click the button below to learn more.

Early Neutral Evaluation

An impartial early view to spot issues, risks and realistic outcomes before things escalate. Great for planning next steps. Click the button below to learn more.

FAQ

What is mediation and how does it help my dispute?

Mediation is a confidential meeting where the neutral mediator assists parties to facilitate conversation between one another and guides them to a mutually agreeable resolution.

How long does a mediation take?

The majority of mediations are resolved in one to two sessions. Straightforward mediations can be successfully resolved in a single session, however each case is assessed on its unique circumstances.

Is mediation confidential?

All discussions within the mediation process remains strictly confidential

Do I need a solicitor to attend mediation?

Your welcome to bring a Solicitor to your mediation session if you feel it's necessary, though many choose not to.

How much does mediation cost?

Mediation costs vary depending on the complexities of the case, however a clear fee will be provided upon conclusion of your free consultation.

Book a Free 30 Minute Mediation Consultation

Testimonials

What others are saying

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Next steps

Once you have shared your situation, I will walk you through how I can support you, whilst keeping you updated with the process.

Contact

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